Terms and conditions

  1. Payment must be settled prior to the vehicle’s departure.
  2. Where a booking is made by telephone, the booking is subject to, and the client must accept, our terms and conditions.
  3. The confirmation email is your reservation. This must be presented to the driver or representative for both the outward and return trip.
  4. The destination and pickup addresses on your ticket are the address to which you will be delivered and picked up. Should you wish to change these or any other details, this must be done in writing by either email or fax directly with us 2 days prior to the date of travel. Any modifications to a booking may be subject to an extra charge.
  5. Customers are entitled to cancel the reservation by email or phone.
  6. Customers are limited to two items of luggage including a golf bag. Any excess luggage must be declared at the time of booking. In the event of a client having excess luggage, Hellenic Transfers reserve the right to charge an excess baggage allowance or refuse to transport the items.
  7. Hellenictransfer.com reserves the right (and delegates to its chauffeurs the right) to refuse to carry any person who is thought to be under the influence of alcohol or drugs and/or whose behavior is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s).
  8. Smoking is not permitted in Hellenictransfer vehicles.
  9. If Hellenictransfer fail for any reason within our control to deliver its passengers to their confirmed destination, Hellenictransfer will provide suitable transport such as another coach, train, private car, taxi etc. Any reimbursement made by Lisbon Transfers for the costs of an alternative means of transport incurred by the passenger to get to their ticketed destination shall be no more than the cost of getting to that destination by taxi.
  10. Hellenictransfer.com shall only be liable for any reasonable and foreseeable consequential losses arising directly out of a breach in contract.
  11. Nothing can affect the consumers’ statutory rights.
  12. Greek Law will govern these conditions in all respects.
  13. Languages Spoken: English, Russian, Greek.
  14. Services Tours are without interpreter guide with interpreter guide is an additional cost per consultation.